1. Introduction
Welcome to Lovinsulation! We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, in accordance with the General Data Protection Regulation (GDPR).
2. Information We Collect
We collect and process personal data to provide you with our services, improve our offerings, and comply with legal obligations. The types of personal data we collect may include:
Contact Information: Name, email address, phone number, and address.
Usage Data: Information about your visit to our website, including IP address, browser type, pages visited, time spent on each page, and other analytical data.
Communication Records: Any information you provide when you contact us via forms, emails, or calls.
3. How We Use Your Information
Lovinsulation uses the data we collect for the following purposes:
To provide and improve our services.
To respond to inquiries, process applications, and fulfill requests.
To send important updates, promotional content (with your consent), and information related to our services.
To analyze user behavior on our website to enhance user experience.
To comply with legal obligations.
4. Legal Basis for Processing
We rely on the following legal grounds for processing your personal data:
Consent: Where you have explicitly given us consent (e.g., for receiving promotional emails).
Performance of a Contract: When processing is necessary for the performance of a contract with you.
Legitimate Interests: To conduct and improve our business and maintain website security.
Legal Obligations: When required to comply with legal or regulatory obligations.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. However, we may share data with trusted third parties, including:Service Providers: Companies that help us operate our website and provide services to you (e.g., website analytics, payment processors).
Legal Authorities: When necessary to comply with legal obligations or respond to valid legal requests.
We ensure all third parties have appropriate security measures to protect your data.
6. Data Security
Lovinsulation implements appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we will securely delete or anonymize it.
8. Your Rights Under GDPR
As a user within the EU, you have specific rights regarding your personal data:
Access: Request access to your personal data.
Rectification: Correct any inaccurate or incomplete personal data.
Erasure: Request the deletion of your personal data, under certain conditions.
Restriction of Processing: Request limitation on how your data is processed.
Data Portability: Obtain a copy of your personal data in a machine-readable format.
Objection: Object to processing based on our legitimate interests.
To exercise any of these rights, please contact us at info@lovinsulation.ie.
9. Cookies
What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They help the website remember your preferences and actions, improving your browsing experience.
Cookies can be classified as:
Session Cookies: Temporary cookies that are deleted once you close your browser.
Persistent Cookies: Cookies that remain on your device until they expire or are deleted.
First-Party Cookies: Cookies set directly by the website you’re visiting.
Third-Party Cookies: Cookies set by external services integrated into the website.
How We Use Cookies
Lovinsulation uses cookies for the following purposes:
Essential Cookies: Required for the website to function properly (e.g., navigation, access to secure areas).
Performance Cookies: Collect information about how visitors use our website to improve its functionality (e.g., which pages are most visited).
Functional Cookies: Enable enhanced functionality and personalization (e.g., remembering your preferences).
Marketing Cookies: Help deliver relevant advertisements to you and measure the effectiveness of our marketing campaigns.
Cookies We Use
Here is a list of cookies we may use on our website:
Essential Cookies = Ensure the website works correctly and securely = e.g. session_id
Performance Cookies = Track website usage and performance statistics. = e.g.Google Analytics
Functional Cookies = Save user preferences, such as language settings. = e.g.user_preference
Marketing Cookies = Personalize ads and track ad campaign performance. = e.g. Facebook Pixel
Third-Party Cookies
We may use third-party cookies provided by services such as Google Analytics, Facebook, or other tools to enhance your experience and analyze website usage. These cookies are governed by the privacy policies of their respective providers.
Managing Your Cookie Preferences
You can control and manage cookies in several ways:
Browser Settings: Most web browsers allow you to control cookies through their settings. You can block or delete cookies from your browser at any time.
Cookie Consent Banner: When you first visit our website, you can choose to accept or reject non-essential cookies via the cookie consent banner.
Third-Party Tools: Opt out of targeted advertising cookies through tools like the Your Online Choices platform or the Network Advertising Initiative.
Please note that disabling certain cookies may impact the functionality of the website.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@lovinsulation.ie
Address: Burrow Rd, Burrow, Portrane, Co. Dublin, Ireland
